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Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of the online casino made available at 22ricky-aussie.com ("22 Ricky Casino") and your use of all related products and services (collectively, the "Services"). By creating an account, accessing or using the Services, you agree to be bound by these Terms. These Terms are effective as of 1 January 2026.

Definitions

For the purposes of these Terms:

  • Operator means Dama N.V., a company incorporated under the laws of Curaçao with registration number 152125, having its registered address at Scharlooweg 39, Willemstad, Curaçao, which owns and operates 22 Ricky Casino and holds the Curaçao e-gaming sub-license 8048/JAZ2020-013 issued by Antillephone N.V. Certain payment services may be provided by its subsidiary Friolion Limited, a company registered in Cyprus with number HE 419102.
  • Website means the site operated at https://22ricky-aussie.com, including all subdomains, mobile and PWA versions.
  • User or Player means any natural person who accesses the Website and/or creates an account to use the Services.
  • Account means a personal user account registered on the Website, identified by a unique username or e-mail address and protected by a password and/or additional authentication measures.
  • Services means all online gambling, gaming, betting and related services provided through the Website, including but not limited to casino games, live casino, bonuses, promotions, account management, deposits and withdrawals.
  • Bet or Wager means any amount of real money or bonus funds staked by a Player in any game or gambling activity offered on the Website.
  • Real Money means legal tender or its digital representation (including credit/debit card funds, bank transfer, PayID payments, Neosurf vouchers, and accepted cryptocurrencies such as BTC, ETH and USDT) deposited by a Player and credited to the cash balance of the Account.
  • Bonus means any promotional value, including bonus money, free spins, cashback, tournament entries, or other incentives credited to a Player in accordance with specific promotional terms.
  • Bonus Funds means any non-withdrawable portion of a Bonus and any associated winnings until the applicable wagering requirements and other conditions are fully satisfied.
  • Wagering Requirements or Wager means the total amount that must be staked by a Player using Bonus Funds and/or real money before Bonus Funds and related winnings become withdrawable.
  • Restricted Jurisdiction means any country or territory where the Operator decides, for legal, regulatory, commercial, or risk reasons, not to offer all or part of the Services.
  • KYC (Know Your Customer) means identification, verification and due-diligence procedures carried out by the Operator, including but not limited to document collection and checks to confirm a Player's identity, age, address, source of funds or source of wealth.
  • ACMA means the Australian Communications and Media Authority, the main regulator responsible for enforcement of the Interactive Gambling Act 2001 (Cth) and related Australian online gambling rules.
  • Business Day means any day except Saturday, Sunday or official public holidays in Curaçao or Cyprus.

Account Registration

Eligibility and Age Requirements

  • You may create and use an Account only if:
    • you are at least 18 years old or above the minimum legal gambling age in your country of residence (whichever is higher); and
    • online gambling is not prohibited for you under the laws applicable in your place of residence.
  • By registering, you expressly confirm and warrant that:
    • you are a natural person acting on your own behalf and not on behalf of any other individual or entity;
    • you are not located in a jurisdiction where accessing offshore online casinos is explicitly prohibited or where you are listed on any relevant sanctions or self-exclusion registers; and
    • you will not allow any minor or any other person to access or use your Account or the Services.
  • The Operator reserves the right to request proof of age at any time and to suspend or close any Account where age verification is not satisfactorily completed.

Registration Process

  • To open an Account on 22 Ricky Casino you must:
    • complete the online registration form on 22ricky-aussie.com, providing at least a valid e-mail address, password, date of birth, full name and country of residence;
    • confirm that you have read and accepted these Terms, the Privacy Policy and any applicable bonus or promotional terms; and
    • verify your e-mail address by following the instructions sent to your registered e-mail.
  • You may be required, at registration or later, to provide additional details such as phone number, residential address and preferred currency.

KYC, Verification and Ongoing Monitoring

  • In line with anti-money laundering (AML), counter-terrorism financing (CTF) and responsible gambling standards, the Operator may perform KYC checks at any time. This may include:
    • requesting government-issued photo identification (passport, national ID, driver's licence);
    • requesting proof of address (e.g. recent utility bill, bank statement);
    • requesting proof of payment method ownership (e.g. a photo of a bank card, screenshot of an e-wallet or PayID account in your name); and
    • requesting information and documents regarding your source of funds or source of wealth where reasonably required.
  • The Operator may temporarily suspend deposits, bets, bonuses and/or withdrawals until KYC checks are completed to its reasonable satisfaction.
  • If you do not provide requested documents or information, or if the Operator reasonably suspects that documents are forged, altered or inconsistent, the Operator may:
    • refuse to open an Account,
    • block or close your existing Account, and/or
    • withhold or void Bets, Bonuses and/or winnings in accordance with applicable law and these Terms.

User Obligations and Account Security

  • You must:
    • provide accurate, complete and up-to-date information during registration and throughout your use of the Services;
    • promptly update your details if any information changes;
    • keep your password, two-factor authentication and any other login details strictly confidential; and
    • immediately notify customer support at [email protected] if you suspect any unauthorised access or security breach.
  • You are solely responsible for any activity conducted through your Account, including all Bets placed and all transactions made, whether or not authorised by you, unless the Operator has failed to apply reasonable technical and organisational security measures such as 128-bit SSL encryption.
  • You may hold only one (1) Player Account on the Website. Multiple or duplicate Accounts may be closed, and Bonuses or winnings associated with such Accounts may be cancelled or forfeited.

Betting & Gameplay Rules

General Rules for Placing Bets

  • All games available on 22 Ricky Casino are supplied via reputable providers (e.g. SoftSwiss platform and associated studios) and are operated in accordance with their published rules and random number generator (RNG) principles.
  • To place a Bet:
    • you must be logged into your Account,
    • you must have sufficient real money or eligible Bonus Funds, and
    • you must select the relevant game, stake size and confirm the Bet as instructed on-screen.
  • Specific minimum and maximum Bet amounts are defined on a per-game basis by the game provider and/or the Operator and are shown within each game interface.
  • Once a Bet is confirmed and accepted by the game server, it is deemed final and cannot usually be cancelled or modified by the Player.

Cancellation, Errors and Malfunctions

  • Where, due to a technical failure, misconfiguration, manifest error or malfunction of software, hardware, RNG or network, a Bet is:
    • not properly recorded or settled; or
    • displayed with an obviously incorrect outcome, odds, pay-table or payout;
    the Operator may declare the Bet void and:
    • refund the original stake to the Player's Account; or
    • adjust the Account balance to the state it would have been in absent the error.
  • The Operator does not accept liability for interruptions caused by failures of your internet connection, device, or third-party communication networks. In such cases, game results recorded on the game server shall prevail.
  • If you disconnect from a game after placing a Bet, the result may still be generated by the game server. On reconnection, you may view the outcome in the game history or transaction log where available.

Types of Games and Fair Use

  • The Website offers:
    • slot games,
    • table games (e.g. blackjack, roulette, baccarat),
    • live casino games with real dealers, and
    • other games of chance or mixed skill and chance, as made available from time to time.
  • Use of any software, hardware, bots, scripts, AI tools or other mechanisms designed to manipulate game outcomes, gain unfair advantage, conduct arbitrage, chip dumping, or abuse Bonuses is strictly prohibited.
  • The Operator reserves the right to void Bets and/or withhold winnings where it reasonably believes that you have exploited a bug, glitch or design feature to obtain an unfair advantage or have engaged in prohibited strategies (e.g. bonus hunting, low-risk betting in relation to wagering requirements).

Conduct in Live Casino and Chats

  • Where chat features are available (including within live casino games), you must:
    • communicate respectfully, avoiding abusive, insulting, racist, sexist, discriminatory, threatening, defamatory or otherwise unlawful content;
    • not promote or advertise other websites, products, services or payment methods; and
    • not disclose personal information of yourself or others beyond what is necessary for gameplay.
  • The Operator may monitor and moderate chats and may:
    • remove messages,
    • mute or restrict chat access,
    • suspend gameplay features, or
    • close your Account,
      • where it reasonably considers your behaviour to be inappropriate or in breach of these Terms.
    • Any attempt to influence game outcomes or dealer behaviour, collude with other players, or harass dealers or staff is prohibited and may result in immediate termination of your Account.

    Bonus Terms

    General Bonus Conditions

    • Bonuses, including welcome offers, reloads, free spins, cashbacks, tournaments or loyalty rewards, are subject to:
      • these general Terms, and
      • the specific rules and conditions stated on the promotion page, in e-mails, or other promotional materials (collectively, "Bonus Rules").
    • In the event of any conflict between these Terms and specific Bonus Rules, the specific Bonus Rules will prevail for that promotion to the extent of the inconsistency.
    • Bonuses are intended for recreational play by a single Player. The Operator may restrict or cancel eligibility where it has a reasonable basis to suspect bonus abuse, syndicate play, arbitrage, matched betting, or other non-recreational strategies.

    Bonus Activation and Wagering

    • To activate most Bonuses you may need to:
      • enter a promo code during deposit,
      • meet a minimum deposit requirement (for Australian Players typically between AUD 20 - 30 depending on the specific offer), and/or
      • claim the Bonus within a specified timeframe after registration or deposit.
    • Unless otherwise stated in the Bonus Rules:
      • standard wagering requirements will apply (e.g. 30x - 50x the Bonus amount or Bonus + deposit amount);
      • wagering must be completed within a defined period (for example, 7 - 30 days) from the time the Bonus or free spins are credited; and
      • if wagering is not met within the timeframe, the remaining Bonus Funds and any associated winnings may be removed from your Account.
    • During an active wagering period, maximum Bet limits may apply (for example, a maximum of AUD 7.5 - 10 per spin or round or 10% of the issued Bonus amount). Exceeding these limits may result in confiscation of Bonus Funds and related winnings.

    Prohibited Games and Actions with Bonuses

    • Certain games may be excluded from wagering or may contribute only a reduced percentage (e.g. 0%, 10%, 50%) towards wagering requirements. Exclusions or contribution rates will be specified in the Bonus Rules or general bonus policy.
    • Commonly restricted or reduced-contribution games include:
      • certain high-volatility slots,
      • table games and live dealer games, and
      • progressive jackpot games.
    • The following behaviours are generally prohibited during wagering:
      • placing low-risk or hedging Bets (for example, betting simultaneously on red and black in roulette),
      • delaying free spin rounds or game features obtained from real-money play and then completing them after switching to an active Bonus balance, and
      • using double-up features, side bets, or other mechanisms that significantly reduce the house edge in a way inconsistent with the spirit of the promotion.

    Combining Promotions and Multiple Bonuses

    • Unless explicitly permitted in the Bonus Rules, only one active Bonus may apply to your Account at a time. You may not:
      • stack multiple deposit Bonuses on a single deposit; or
      • combine free spins and deposit Bonuses in a way not described in the promotion details.
    • If multiple Bonuses appear to be active due to technical error, the Operator may apply only one Bonus (usually the first or most recently confirmed) and cancel or adjust the others.
    • The Operator reserves the right to withhold or cancel Bonuses and associated winnings if:
      • you breach these Terms or Bonus Rules,
      • you maintain more than one Account, or
      • the Operator reasonably suspects bonus abuse or fraudulent activity.

    Payments & Withdrawals

    Deposits

    • 22 Ricky Casino accepts deposits from Australian Players via, among others:
      • PayID / Bank Transfer (typically minimum AUD 30, maximum AUD 4,000 per transaction; instant processing subject to banking networks);
      • Credit Card (Visa/MasterCard) (typically minimum AUD 20, maximum AUD 4,000; processing is usually instant but may be declined by issuing banks);
      • Neosurf vouchers (typically minimum AUD 20, maximum AUD 4,000; instant processing);
      • Cryptocurrencies, including BTC, ETH and USDT (for example, from approximately 0.0001 BTC or 20 USDT, with no fixed maximum; usually instant once confirmed on the blockchain).
    • Available methods, minimum/maximum deposit limits, and processing times may vary from time to time and by jurisdiction. The most current information is displayed in the cashier section.
    • You are responsible for all fees or charges imposed by your bank, card issuer, crypto wallet or any intermediary financial institution.

    Withdrawals

    • Before processing a withdrawal request, the Operator may:
      • carry out KYC checks (as described above);
      • verify that all deposited funds have been used for genuine gaming activity; and
      • verify that applicable wagering requirements have been satisfied.
    • Withdrawals will normally be processed via the same method used for deposit where technically possible, otherwise via an alternative method selected by the Operator (e.g. bank transfer or crypto).
    • Indicative withdrawal processing times:
      • Crypto: approximately 1 - 4 hours after approval;
      • Bank Transfer / PayID: approximately 3 - 7 Business Days after approval, depending on banking networks and intermediaries.
    • Standard payout limits for Australian Players are:
      • up to AUD 7,500 per week; and
      • up to AUD 15,000 per month,
        • except for progressive jackpot wins or where otherwise stated in a specific promotion.
      • If your cumulative withdrawals exceed AUD 15,000, the Operator may, at its discretion, pay remaining amounts in monthly instalments in accordance with the then-current payout policy, excluding progressive jackpot wins that may be paid in full according to provider rules.

      Fees, Verification and Payment Restrictions

      • The Operator does not generally charge internal fees for standard deposits or withdrawals. However, it reserves the right to:
        • impose a reasonable processing fee for excessive withdrawal requests or dormant Accounts; and/or
        • require a certain level of gameplay turnover before allowing withdrawals where deposit-only usage is identified.
      • The Operator may, in its discretion and where legally permissible:
        • decline a transaction,
        • reverse or refund a deposit, or
        • require you to use a specific payment method,
          • if there are reasonable grounds to suspect fraud, money laundering, chargeback risk, or breach of these Terms.
        • Any chargebacks, reversals or payment disputes raised by you with a bank, card issuer, PayID provider, Neosurf, crypto exchange or other provider may lead to:
          • immediate suspension of your Account;
          • offsetting of amounts owed to the Operator against your Account balance; and/or
          • reporting of suspected fraudulent behaviour to relevant financial institutions or authorities.

        Refunds of Bets and Bonuses

        • Real-money Bets are final once accepted and cannot be cancelled by the Player. The Operator may only refund stakes where:
          • a technical error, malfunction or game fault has occurred; or
          • the Operator, acting reasonably, deems that a Bet should be void in order to preserve fairness and compliance.
        • Deposits made in order to participate in a Bonus or promotion will not generally be refundable once the Bonus has been used, unless required by law or where the Operator decides otherwise in its absolute discretion.
        • Where Bonuses or winnings are cancelled or confiscated due to breach of these Terms or Bonus Rules, the Operator may, but is not obliged to, return the original deposit associated with the Bonus after deducting any reasonable administrative and processing costs.

        Limitation of Liability

        Operator Responsibilities

        • The Operator undertakes to:
          • provide the Services with reasonable skill and care, in accordance with its Curaçao e-gaming license 8048/JAZ2020-013 and applicable industry technical standards;
          • use appropriate technical and organisational measures, including 128-bit SSL encryption (for example via Cloudflare certificates), to protect the security of data transmitted between your device and the Website; and
          • ensure, to the extent reasonably possible, that game outcomes are produced fairly and randomly using certified RNG systems provided by reputable game providers.

        Exclusions and Limitations

        • To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis, and the Operator does not guarantee that:
          • the Website will be uninterrupted, error-free, or free of viruses or harmful components; or
          • defects will always be corrected immediately.
        • The Operator shall not be liable for:
          • any loss or damage arising from your failure to protect your login credentials or device;
          • any interruptions, delays, or failures caused by your internet provider, telecommunications networks, device malfunctions or other third-party services;
          • any errors in transmission, data corruption, or technical issues outside the Operator's reasonable control; or
          • any indirect, consequential, incidental or special damages (including lost profits, business, data or goodwill) arising out of or in connection with your use of the Services.
        • In any case where the Operator is found liable to you in connection with a specific Bet or game round, its maximum aggregate liability shall not exceed:
          • the amount of the Bet or stake placed by you in relation to that specific game round; or
          • where no Bet was placed, the total amount of funds in your Account at the relevant time, whichever is lower.

        Australian-Specific Notice

        • The Services are provided from offshore jurisdictions under a Curaçao e-gaming license and are not licensed by Australian state or territory gambling regulators. As an Australian Player:
          • you may not have access to the same consumer protections available with locally licensed operators;
          • player funds are not ring-fenced under Australian law, and Dama N.V. does not publish audited financial statements; and
          • the Website may be subject to blocking or enforcement action by the ACMA in accordance with the Interactive Gambling Act 2001 (Cth).
        • If the Website becomes blocked or otherwise inaccessible in Australia due to regulatory action, you remain responsible for:
          • ensuring you have withdrawn any eligible funds prior to such blocking where reasonably possible; and
          • complying with any applicable Australian laws when accessing offshore services.

        Intellectual Property Rights

        • All content on the Website, including but not limited to trademarks, logos, domain names (including 22ricky-aussie.com), trade names, graphics, images, texts, interfaces, software, source code, game titles, audio-visual content and data compilations, is owned or licensed by the Operator and is protected by copyright, trademark and other intellectual property laws.
        • You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and Services for personal, non-commercial entertainment purposes only.
        • You must not, without prior written consent from the Operator or relevant rights holder:
          • copy, reproduce, modify, adapt, translate, distribute, sell, rent, lease, lend, publicly display, perform or otherwise exploit any part of the Website content or software;
          • reverse engineer, decompile, disassemble or attempt to derive source code from any software used in connection with the Services (except to the limited extent permitted by mandatory law); or
          • use any automated means (including bots, crawlers, scrapers) to access or collect data from the Website other than as permitted by standard browser usage.
        • Any unauthorised use of the Operator's intellectual property may result in civil and/or criminal liability and may lead to suspension or termination of your Account.

        Privacy & Data Protection

        • Your use of the Services is also governed by the Operator's Privacy Policy, as amended from time to time and published on 22ricky-aussie.com.
        • By registering an Account and using the Services, you acknowledge that the Operator will process your personal data (including identity, contact, transactional and behavioural data) for purposes including:
          • providing and operating the Services;
          • complying with legal and regulatory obligations (e.g. AML/CTF, responsible gambling);
          • performing KYC checks and payment processing via Dama N.V. and Friolion Limited; and
          • conducting risk management, security monitoring and customer support.
        • The Operator will implement appropriate technical and organisational security measures (including 128-bit SSL encryption and restricted access controls) to protect your personal data, in line with the standards set out in the Privacy Policy.
        • You are encouraged to review the Privacy Policy regularly to understand how your data is collected, used, shared and retained, especially where services are provided across multiple jurisdictions (Curaçao, Cyprus and others).

        Changes to Terms

        • The Operator may amend, update or replace these Terms from time to time, for reasons including:
          • changes in applicable laws, regulations, licensing or regulatory guidance (including developments relating to ACMA or the Interactive Gambling Act 2001 (Cth));
          • changes in payment methods, game offerings, technical infrastructure or security measures; and
          • correction of errors or clarification of existing provisions.
        • Where changes are material, the Operator will take reasonable steps to notify you, which may include:
          • displaying a prominent notice or banner on the Website;
          • sending an e-mail to your registered address; or
          • requiring you to accept the updated Terms upon your next login.
        • The updated Terms will take effect on the date specified in the notice or, if not specified, when they are published on 22ricky-aussie.com.
        • If you do not agree with the updated Terms, you must:
          • stop using the Services immediately; and
          • contact customer support to request closure of your Account and withdrawal of any remaining eligible funds, subject to these Terms.
        • Your continued use of the Services after any changes to the Terms constitutes your acceptance of the updated Terms.

        Termination & Suspension

        Termination by the Player

        • You may request closure of your Account at any time by contacting customer support at [email protected].
        • Upon receipt and processing of your request:
          • your Account will be closed or, where requested and supported, self-excluded for a defined period; and
          • the Operator will, subject to KYC completion and these Terms, pay out any remaining eligible real-money balance to you via an agreed payment method.

        Suspension and Termination by the Operator

        • The Operator may suspend or terminate your Account, with or without prior notice, where it reasonably believes that:
          • you have breached these Terms, Bonus Rules or other policies;
          • you have provided false, misleading or incomplete information;
          • you are involved in fraud, money laundering, terrorist financing, payment chargebacks, collusion, cheating or other unlawful or improper conduct;
          • you have opened multiple or duplicate Accounts;
          • you have used abusive language or engaged in threatening or offensive behaviour towards staff or other Players; or
          • continuation of the Account poses regulatory, legal or reputational risk to the Operator.
        • During suspension, you may be unable to:
          • log in or access your Account;
          • place Bets or participate in promotions; or
          • withdraw funds, until the matter is investigated and resolved.
        • Upon termination:
          • the Operator will, subject to legal and regulatory obligations and any rights of set-off, pay out any remaining real-money balance that is not connected with fraud or breach of these Terms; and
          • Bonuses, Bonus Funds and any winnings derived from them may be cancelled where termination is due to your breach or unlawful conduct.

        Dormant and Inactive Accounts

        • If your Account has not recorded any login activity for a period defined in the Operator's internal policy (for example, 12 consecutive months), it may be classified as dormant.
        • Dormant Accounts may be:
          • subject to reasonable administrative fees, where permitted by law, and/or
          • closed after prior notice if there is no remaining balance.
        • If you return after your Account has been closed due to inactivity, you may need to re-register and complete KYC again.

        Governing Law & Jurisdiction

        • These Terms, and any dispute arising out of or in connection with them, your use of the Website or the Services, shall be governed by and construed in accordance with the laws of Curaçao, excluding its conflict of laws rules.
        • Subject to any mandatory provisions of law that apply, you agree that any dispute, controversy or claim arising out of or relating to these Terms or the Services shall be submitted to the competent courts or arbitral tribunals in Curaçao, and you irrevocably submit to the jurisdiction of such courts or tribunals.
        • Nothing in this clause limits:
          • the Operator's right to bring proceedings against you in any other court of competent jurisdiction, including in your country of residence, where permitted by law; or
          • your rights under any mandatory consumer protection law that cannot be lawfully excluded.
        • As an Australian Player, you acknowledge that:
          • Australian law, including the Interactive Gambling Act 2001 (Cth), may affect how you can access and use offshore gambling services; and
          • you are responsible for ensuring that your use of the Services complies with any such applicable Australian laws.

        Contact Information

        If you have any questions about these Terms, your Account, or any aspect of the Services, you should contact customer support in the first instance using the details above.